ROI-Driven Sales Support Optimization
Our relationship with you is built on achieving results, and in sales support, those results are driven by maximizing ROI. Every day, our focus is on optimizing your sales processes through data-driven strategies that deliver measurable success. This includes:
- Lead Generation & Qualification
- CRM Management
- Sales Reporting & Analytics
- Appointment Scheduling & Management
- Sales Process Optimization
- Sales Outreach (Email/Phone Campaigns)
- Pipeline Management
- Market Research & Competitive Analysis
Oyili
How our sales support services can help grow your revenue
Combining efficient sales strategies with customer-centric support to drive conversions and boost revenue.
The secret to successful sales support goes beyond just responding to customer inquiries. Many sales support teams focus solely on answering questions and processing orders, but this approach often leads to missed opportunities and unoptimized outcomes.
The key to achieving exceptional sales support results is understanding and anticipating customer needs, providing timely responses, and nurturing relationships that drive conversions. For example, if your current support team resolves customer queries but doesn’t proactively suggest solutions or follow up on past inquiries, you may be missing opportunities to increase revenue and loyalty. When you work with us, we focus not only on resolving issues but also on fostering long-term customer satisfaction and retention, which ultimately translates into more sales and growth.
Sales support professionals with expertise in customer engagement and conversion strategies.
Get a team of experienced sales support professionals who specialize in customer engagement and sales optimization. With a proven track record in driving conversions, we work with you to craft a personalized strategy and seamless execution, ensuring we meet and exceed your sales goals.
what you get
What’s included in our Sales Support services?
Our comprehensive sales support services include everything you need to drive more leads, improve customer relationships, and close deals faster, including:
Lead Generation & Qualification
Our lead generation service focuses on identifying and capturing high-quality prospects. We use targeted outreach strategies, including cold calls, email campaigns, and social media efforts, to gather potential leads. Once leads are identified, we qualify them by assessing whether they fit your ideal customer profile, ensuring only the most promising leads make it into the sales pipeline.
- Identifying and generating potential leads through targeted outreach strategies.
- Qualifying leads to ensure they meet the ideal customer profile, improving efficiency in the sales funnel.
Customer Relationship Management (CRM)
Our CRM service is designed to streamline and enhance interactions with customers. We use cutting-edge CRM software to track and manage customer interactions, ensuring no lead or client is ever overlooked. This organized approach helps personalize sales strategies, follow-up communication, and data-driven decisions, fostering long-term relationships and improving retention rates.
- Managing and organizing customer interactions to build strong relationships.
- Utilizing CRM software to track customer data, improve follow-ups, and drive personalized sales strategies.
Sales Admin & Coordination
This service supports your sales team by handling all administrative tasks, including creating and managing contracts, proposals, and reports. Our team also coordinates meetings, schedules, and ensures seamless communication between salespeople and clients. By relieving your sales team of administrative burdens, we enable them to focus on closing deals and driving revenue.
- Handling sales documentation, including contracts, proposals, and reports.
- Coordinating meetings, appointments, and ensuring timely communication between sales teams and clients.
Post-Sales Support & Customer Retention
After a sale is made, our post-sales support ensures a smooth transition for customers, addressing any concerns and providing ongoing assistance. We also implement strategies for customer retention by maintaining regular follow-ups and offering personalized solutions that keep your customers satisfied. This proactive approach encourages repeat business and cultivates long-term loyalty.
- Offering exceptional post-sales service to nurture client relationships.
- Addressing concerns, ensuring customer satisfaction, and driving repeat business through proactive support.
“Oyili’s commitment to excellence, coupled with their unwavering support, makes them a top choice for my company’s outsourcing needs.”
CEO - BPO Sales Group
50+ Clients helped
The proof is in the numbers
What the stats?!
73%
of buyers are more likely to make a purchase when sales teams follow up within an hour of the initial contact.
67%
of the sales process is now done digitally by utilizing modern tools and systems for sales.
47%
of salespeople who use CRM software see improved sales performance when using the right CRM system.
FAQ
FAQs about Sales Support
Looking to learn more about sales support for your business? Browse our FAQs:
Sales support involves assisting sales teams with tasks like lead generation, follow-ups, customer service, data management, and sales process optimization. It ensures sales teams can focus on closing deals and building relationships with clients.
Sales support services help streamline the sales process, increase conversion rates, improve customer relationships, and enhance overall sales team productivity. By managing administrative tasks, it enables your team to focus on strategic selling.
We use advanced customer relationship management (CRM) software, automated email marketing platforms, lead generation tools, and analytics systems to track and enhance sales performance. These systems ensure effective follow-up, tracking, and improved sales strategies.
Yes, our sales support services are tailored to meet the specific needs of your business, whether you’re looking for lead generation, customer service, follow-up assistance, or any other area of sales support. We work closely with you to ensure our services align with your objectives.
